Last updated: November 1, 2026
1. Who we are. Orousal (“Orousal,” “we,” “us”) is operated by Orousal LLC, a Wyoming limited liability company, 304 S Jones Blvd. Suite 7737, Las Vegas, NV 89107. By creating an account, verifying your age, buying anything, or using orousal.com, you agree to these Terms and our Privacy Policy, Credits, Refunds and Cancellation Policy, Acceptable Use Policy and About Our AI Characters notice. If you do not agree, do not use Orousal.
2. Adults only. Orousal contains sexually explicit material and is for adults only. You must be at least 18 years old, and at least the age of majority where you live. When you sign up, you confirm that you are 18 or older. Before you can chat or see any members-only content, you must pass a live age check (a face scan, and an ID check if needed) through an independent age-verification service. We may ask you to verify again. You may not use Orousal if doing so is illegal where you are. One person may hold one account. You are responsible for keeping your login secure and for everything done through your account.
3. What Orousal is. Every character on Orousal is a fictional, artificial-intelligence-generated persona. No character is a real person, and no photo, video or voice on Orousal depicts a real person. Replies are produced by AI and may be wrong, inconsistent or surprising. At times a person on our team may write or approve a reply on a character’s behalf, and we may not tell you when. Characters cannot meet you, call you, or take real-world action, and you should never share personal contact details, financial information or secrets in chat. Orousal is entertainment. It is not therapy, counseling, medical, legal or financial advice, and it is not a substitute for human relationships or professional care.
4. Credits. Credits are a prepaid, in-site currency that you buy with real money and spend on chat, content, custom requests, gifts and tips. Credits have no cash value, cannot be sold, transferred or exchanged for money, and are not a deposit or stored-value account. Credits you buy do not currently expire. Daily bonus credits are free, are spent first, and expire at the end of the day they are issued. Prices are shown in credits on the site; the dollar cost of each credit pack is shown before you pay. We may change credit prices at any time for future purchases. Chat time starts when you send your first message, not when you buy it, and chat time you buy does not expire. You can pause chat time a set number of times: once for a 1-hour pass, twice for a 24-hour pass, and three times for each VIP day pass. Closing the chat, leaving the page, or 5 minutes without activity also pauses it and uses one of your pauses. With no pauses left, the time keeps running until it is used up.
5. VIP memberships. A VIP membership is a monthly subscription to one character. You will be charged the monthly membership price shown to you before you subscribe, in US dollars, every month until you cancel. Your membership renews automatically on the same day each month. You can cancel at any time in My Account > Subscriptions; cancellation takes effect at the end of the billing period you have paid for, and you keep your benefits until then. Monthly benefits (included album picks, custom request, chat passes, early access and badge) reset each billing period and do not roll over. You can use your included 24-hour chat passes on any days you choose during the billing period; any VIP chat time not used by the end of the billing period is lost. If we raise a character’s price, your price stays the same while your membership remains continuously active; if you cancel and rejoin, the current price applies. Membership payments are not refundable except as stated in the Credits, Refunds and Cancellation Policy.
6. Digital content and your licence. When you buy photos, videos, voice clips or other content, we give you a personal, non-exclusive, non-transferable licence to view it on your own devices. You may not download, record, screen-capture, copy, share, post, sell, scrape or use it to train any AI system. Content is delivered by secure links that expire, and we record deliveries to help prevent fraud and resolve disputes.
7. Custom requests. A custom request asks us to create a personalised photo, video or voice message of a character. We review every request and may decline or edit any request, without charge to you, if it breaks our Acceptable Use rules or is something we cannot create. Delivery usually takes up to 48 hours but is not guaranteed. Custom requests may only involve our fictional characters; you may not ask for the likeness, name or voice of any real person.
8. Gifts and tips. Gifts and tips are virtual and are paid for with credits. Nothing physical is shipped. A gift may be featured in later content, but we do not promise any particular response. Gifts and tips are voluntary and non-refundable.
9. Your messages and conduct. You keep ownership of what you write, and you give us a licence to store, process and review it so that we can run the service, keep it safe, and improve how characters respond. Chat is not private from us: an automated safety check reads your messages and the characters’ replies, and our team can read conversations, for example to review a flagged chat or to reply as a character. You agree to follow our Acceptable Use Policy. If you ask for something that is illegal or harmful, we will warn you, and repeat violations lead to suspension or removal of your account, with no refund of unused credits where you broke these rules.
10. Payments, chargebacks and fraud. Payments are handled by our payment processor. Charges appear on your statement as Orousal. Please contact support@orousal.com before disputing a charge so we can fix problems quickly. If you dispute a charge with your bank for a purchase you actually received, we may suspend your account, provide the processor with our delivery and account records, and recover the disputed amount.
11. Our property. The site, characters, images, videos, voices, text, designs and software belong to us or our licensors. These Terms give you no ownership of them.
12. Third-party services. Orousal relies on outside providers for hosting, payments, age verification and AI processing. We are not responsible for their outages or acts, though we select them carefully.
13. Disclaimers. Orousal is provided “as is” and “as available.” We do not promise that the service will be uninterrupted, error-free, or suitable for your needs, or that AI replies will be accurate, appropriate or safe to rely on.
14. Limits on liability. To the fullest extent the law allows, Orousal is not liable for indirect, incidental, special or consequential damages, loss of data or profits, or emotional distress arising from use of the service. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim.
15. Indemnity. You agree to protect us from claims arising from your breach of these Terms or your misuse of the service.
16. Disputes. Please contact us first at support@orousal.com; most problems can be solved quickly. If we cannot resolve a dispute within 30 days, you and Orousal agree to resolve it by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court, except that either of us may bring an individual claim in small claims court, and either of us may ask a court to stop the misuse of intellectual property. The arbitration may take place by video or phone, or in the county where you live. You and Orousal each give up the right to a jury trial and to bring or join any class, collective or representative action. You may opt out of this arbitration agreement by emailing support@orousal.com within 30 days of first accepting these Terms, with your account email and the words “arbitration opt-out.” If this agreement to arbitrate does not apply or is found unenforceable, disputes will be heard only in the state or federal courts located in Wyoming. These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules.
17. Ending your account. You may close your account by contacting support@orousal.com. We may suspend or end accounts that break these Terms, or if required by law or our payment partners. Unused credits are handled as stated in the Credits, Refunds and Cancellation Policy.
18. Changes. We may update these Terms. We will post the new date, and for material changes we will notify you by email or on-site notice. Continued use after changes means you accept them.
19. Contact. support@orousal.com, 304 S Jones Blvd. Suite 7737, Las Vegas, NV 89107.